Fill out the below form and we’ll be in touch regarding putting your membership on hold.
MEMBERSHIP HOLD REQUEST
We understand that sometimes life gets busy and you may need to take a temporary break from training. Active recurring memberships may be placed on hold subject to the following conditions:
- Membership holds are available in 4, 8 or 12-week blocks.
Holds cannot be arranged for custom dates or periods shorter than four weeks. - A maximum of 12 weeks of membership holds may be taken in any calendar year.
- Hold requests must be submitted at least 5 days before your next scheduled membership payment.
If a request is received less than 5 days before your scheduled payment, that payment may still be processed before the hold takes effect. - Your membership payments will be paused for the duration of the approved hold.
Your membership will automatically reactivate at the end of the selected hold period and normal membership payments will resume. - You cannot use your membership while it is on hold.
- Cancelling while your membership is on hold does not remove the standard cancellation notice period.
Our normal 28-day cancellation policy will apply from the date a cancellation request is submitted. - Long-term circumstances
If you require more than 12 weeks away because of injury, surgery, pregnancy or another significant circumstance, please contact us directly rather than submitting this form. We can discuss the most appropriate option with you.
